Support

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Frequently Asked Questions

How do payments work?

When a job poster accepts your work, they pay the full amount. We hold the payment securely and release 90% to you after deducting a 10% platform fee.

How do I report a job or user?

On any job details page, you'll find a "Report This Job" button. Click it and describe the issue. Our team reviews all reports within 24 hours.

How do reviews work?

After completing a job, both parties can leave reviews. Reviews help build trust in our community and appear on user profiles.

What if there's a dispute?

If you're not satisfied with a job, you can submit a dispute from the job completion page. Our support team will review the case and work with both parties to resolve it fairly.

How do I delete my account?

Visit the Delete Account page to permanently remove your account and data.

Send us a message

We typically respond within 24 hours