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Frequently Asked Questions
How do payments work?
When a job poster accepts your work, they pay the full amount. We hold the payment securely and release 90% to you after deducting a 10% platform fee.
How do I report a job or user?
On any job details page, you'll find a "Report This Job" button. Click it and describe the issue. Our team reviews all reports within 24 hours.
How do reviews work?
After completing a job, both parties can leave reviews. Reviews help build trust in our community and appear on user profiles.
What if there's a dispute?
If you're not satisfied with a job, you can submit a dispute from the job completion page. Our support team will review the case and work with both parties to resolve it fairly.
How do I delete my account?
Visit the Delete Account page to permanently remove your account and data.
Send us a message
We typically respond within 24 hours